North Arrow ABA Privacy Policy for Website & Mobile

North Arrow ABA is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.northarrowaba.com, or use our services, including our SMS text messaging communications.

Please read this Privacy Policy carefully. By using our website and opting into our services, you consent to the data practices described in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you fill out forms on our website, request information, or opt-in to receive communications from us. This information may include:

  • Name

  • Email address

  • Phone number / Mobile number

  • Any other information you choose to provide regarding our Applied Behavior Analysis (ABA) services.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website and services.

  • Respond to your inquiries and provide customer support.

  • Send you service-related communications, including appointment confirmations, scheduling changes, cancellations, and feedback surveys.

3. Strict Mobile Information Privacy & Non-Disclosure (A2P 10DLC Compliance)

We value your privacy above all else. No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances. Your consent to receive SMS messages is strictly used for communications directly between you and North Arrow ABA.

4. SMS Text Messaging Communications

If you choose to opt-in to receive SMS messages from North Arrow ABA through our compliant opt-in forms, you consent to receive service-related notifications. These may include appointment reminders, scheduling updates, confirmations, and other administrative notifications.

  • Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the number from which you received the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.

  • Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your schedule and appointments.

5. Third-Party Links

Our website may contain links to other websites, such as client portals or resource links. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of every website you visit.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for regulatory compliance. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: