Why North Arrow?
Locally Owned
Our founder and owner, Jonathan Timm, was born and raised in Northern Michigan and lives here today. At North Arrow, we understand the unique needs and challenges of our Northern Michigan clients and employees. We aren’t running the business from another state – and that will never change. The work we do, and the money we earn, stays in Northern Michigan.
Community Focused
Community is at the heart of what we do. Our knowledge of the areas we serve and our relationships across Northern Michigan allows us to make life-altering impacts with not only our clients, but also their caregivers, families, classmates, and other neighbors in our community.
Committed to Quality
North Arrow is one of a very few firms to receive a 3-year accreditation from the Behavioral Health Center of Excellence (BHCOE), demonstrating our commitment not only to quality clinical services, but to the quality of our work environment and company culture.
Employee-Owner Model
All licensed behavior analysts at North Arrow are offered the opportunity to participate in our Employee-Owner program, giving them a seat at the table in determining the company’s future direction, as well as the potential to be part of the company’s financial success. We are transparent in sharing the good and the bad as we manage and responsibly grow the business.
Culture of Collaboration
At North Arrow, we work and play together. From karaoke parties to a team-based treatment approach, we support and lean on each other while also holding our staff accountable for meeting commitments and achieving meaningful outcomes for our clients.